Amazon Temporarily Waiving FFP/SIOC Chargebacks

From now until at least April 30th, Amazon will be waiving the Frustration-Free Packaging (FFP) and Ships in Own Container (SIOC) chargebacks on all consumable products: Baby, Beauty, Grocery and Health, and Personal Care. This impacts Vendor Central clients.

See full notice from Amazon directly to clients with ASINs in these categories:

Hello,

Effective March 1, 2020 until at least April 30, 2020, we are waiving the Frustration-Free Packaging/Ships in Own Container (SIOC) chargeback on all consumables products: Baby, Beauty, Grocery and Health, and Personal Care.

You are receiving this notice because your company has ASINs that are currently eligible for the SIOC chargeback. The chargeback will remain visible on the Vendor Central Operational Performance dashboard, however, it will show as Waived, and no fee will be charged.

Prior to reinstating the SIOC chargeback, we will provide a 30-day notice to impacted vendors. For more information about this chargeback, review the Help topic in Vendor Central > Support: About Frustration-Free Packaging/Ships in Own Container Chargeback.

Thank you for doing business with us.

Amazon Vendor Central