No Carton Content Label Chargeback Fee Increase for Vendors Beginning May 7, 2021

On May 7, 2021, Amazon will increase the No Carton Content Label Chargeback fee from $5 per carton to $10 per carton for vendor shipments that have defect rates between 65% and 89%. Amazon made this decision after running an audit and realizing that they were experiencing increased supply chain costs.

Vendors receive a No Carton Content Label Chargeback fee from Amazon when they deliver shipments to Fulfillment Centers (FCs) that:

• Do not have approved carton labels

• Have labels that are unreadable by Amazon's imaging system

• Have GTIN-14 barcodes that have unusable mapping

• Display carton-level information not noted in the advanced shipment notification (ASN)

Here are a few steps that vendors can take to avoid this chargeback:

• Confirm that each carton in your shipment has a label on it

• Ensure that each label contains a 20-digit Serialized Shipment Container Code (SSCC) or Amazon Container Code (AMZNCC) in plain text and barcode

• Ensure that each label contains either an ASN/BOL number in plain text and barcode or a full list of POs in plain text and barcode

• Double check that the 20-digit SSCC, AMZNCC, or GTIN-14 matches the code on the ASN

For more information about this chargeback type, click here to access the 'About No Carton Content Label Chargeback' page in Vendor Central or contact your GO team.